{"id":1285,"date":"2025-12-01T10:12:36","date_gmt":"2025-12-01T10:12:36","guid":{"rendered":"https:\/\/themes.wpdruggy.com\/WP006_blomify\/?page_id=3"},"modified":"2026-07-24T13:53:18","modified_gmt":"2026-07-24T11:53:18","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/rozmarin.shop\/en\/privacy-policy\/","title":{"rendered":"Store regulations"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1285\" class=\"elementor elementor-1285\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22fd6f54 e-flex e-con-boxed e-con e-parent\" data-id=\"22fd6f54\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b6c9a54 elementor-widget elementor-widget-text-editor\" data-id=\"1b6c9a54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><\/p>\n<p><b>REGULATIONS OF THE ROZMARIN.SHOP ONLINE STORE<\/b><\/p>\n<h2 class=\"wp-block-heading\"><b>CONTENTS<\/b><\/h2>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">General provisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electronic services in the Online Store<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Terms and conditions of concluding a Sales Agreement<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Payment methods and terms<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Order fulfillment time and costs, methods and dates of delivery and receipt of Products<!-- notionvc: 0fbe863f-108f-4887-8f73-09a2011d5a3e --><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Complaint handling procedure<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Extrajudicial methods of handling complaints and pursuing claims<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Right to withdraw from the Contract<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Provisions regarding entrepreneurs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product Reviews<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Illegal content and other content inconsistent with the Regulations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Final provisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sample withdrawal form<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">These Online Store Regulations have been prepared by the lawyers of Prokonsumencki.pl.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Internet shop<\/span><a href=\"https:\/\/rozmarin.shop\/en\/\"><b>www.rozmarin.shop<\/b><\/a><span style=\"font-weight: 400;\"> respects the rights of consumers.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">A consumer cannot waive the rights granted to him under the Consumer Rights Act.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contract provisions that are less favorable to the Consumer than the provisions of the Consumer Rights Act are invalid and the relevant legal provisions shall apply in their place.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The provisions of these Terms and Conditions are not intended to exclude or limit any rights of Consumers arising from mandatory provisions of law. Any doubts of interpretation should be resolved in favor of the Consumer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of any conflict between the provisions of these Regulations and applicable legal provisions, the relevant legal provisions shall prevail.<\/span><\/p>\n<h1><b>1. GENERAL PROVISIONS<\/b><\/h1>\n<h3><b>1.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Online store available at:<\/span><\/p>\n<p><a href=\"https:\/\/rozmarin.shop\/en\/\"><b>www.rozmarin.shop<\/b><\/a><\/p>\n<p><span style=\"font-weight: 400;\">is run by:<\/span><\/p>\n<p><b>Iryna Zubkova<\/b><span style=\"font-weight: 400;\">, conducting business activity under the name:<\/span><\/p>\n<p><b>ROZMARIN IRYNA ZUBKOVA<\/b><\/p>\n<p><span style=\"font-weight: 400;\">entered into the Central Register and Information on Economic Activity (CEIDG).<\/span><\/p>\n<p><b>Business address and correspondence address:<\/b><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<p><b>NIP:<\/b><span style=\"font-weight: 400;\"> 8992973602<\/span><\/p>\n<p><b>REGON:<\/b><span style=\"font-weight: 400;\"> 526662691<\/span><\/p>\n<p><b>E-mail:<\/b><span style=\"font-weight: 400;\"> rozmarin.wed@gmail.com<\/span><\/p>\n<p><b>Contact telephone number:<\/b><span style=\"font-weight: 400;\"> +48 733 089 770<\/span><\/p>\n<h3><b>1.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">These Regulations are addressed to both Consumers and Entrepreneurs using the Online Store, unless a given provision of the Regulations provides otherwise.<\/span><\/p>\n<h3><b>1.3.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The administrator of personal data processed in connection with the implementation of the provisions of these Regulations is the Seller.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Personal data are processed for the purposes, for the period and on the basis specified in the Privacy Policy published on the Online Store website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Privacy Policy specifies in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">principles of personal data processing by the Administrator;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">legal basis for data processing;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">processing purposes;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">data storage period;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">rights of data subjects;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">information about cookies;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">information regarding the use of analytical tools.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Using the Online Store, including placing Orders, is voluntary.<\/span><\/p>\n<h2><b>1.4. Definitions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The terms used in these Regulations mean:<\/span><\/p>\n<h3><b>1.4.1.<\/b><\/h3>\n<p><b>WORKING DAYS<\/b><span style=\"font-weight: 400;\"> \u2013 days from Monday to Friday, excluding public holidays.<\/span><\/p>\n<h3><b>1.4.2.<\/b><\/h3>\n<p><b>ORDER FORM<\/b><span style=\"font-weight: 400;\"> \u2013 Electronic Service available in the Online Store in the form of an interactive form enabling the placement of an Order, in particular by adding Products to the electronic basket and specifying the terms of the Sales Agreement, including the method of delivery and payment.<\/span><\/p>\n<h3><b>1.4.3.<\/b><\/h3>\n<p><b>CLIENT<\/b><span style=\"font-weight: 400;\"> \u2013 a person who intends to conclude or has concluded a Sales Agreement with the Seller.<\/span><\/p>\n<h3><b>1.4.4.<\/b><\/h3>\n<p><b>CONSUMER<\/b><span style=\"font-weight: 400;\"> \u2013 a natural person concluding a legal transaction with an entrepreneur that is not directly related to his or her business or professional activity.<\/span><\/p>\n<h3><b>1.4.5.<\/b><\/h3>\n<p><b>CUSTOMER<\/b><span style=\"font-weight: 400;\"> Is:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a natural person with full legal capacity, and in cases provided for by law also a natural person with limited legal capacity;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">legal person;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">an organizational unit without legal personality, to which the law grants legal capacity,<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u2013 who has concluded or intends to conclude a Sales Agreement with the Seller.<\/span><\/p>\n<h3><b>1.4.6.<\/b><\/h3>\n<p><b>CIVIL CODE<\/b><span style=\"font-weight: 400;\"> \u2013 Act of 23 April 1964 \u2013 Civil Code (Journal of Laws, as amended).<\/span><\/p>\n<h3><b>1.4.7.<\/b><\/h3>\n<p><b>ACCOUNT<\/b><span style=\"font-weight: 400;\"> \u2013 Electronic Service, a set of resources in the Service Provider\u2019s IT system marked with an individual login and password, in which data provided by the Service Recipient and information about Orders placed by him in the Online Store are collected.<\/span><\/p>\n<h3><b>1.4.8.<\/b><\/h3>\n<p><b>NEWSLETTER<\/b><span style=\"font-weight: 400;\"> \u2013 Electronic Service provided via e-mail, enabling automatic receipt of subsequent messages containing information about Products, new products, promotions and offers of the Online Store.<\/span><\/p>\n<h3><b>1.4.9.<\/b><\/h3>\n<p><b>ILLEGAL CONTENT<\/b><span style=\"font-weight: 400;\"> \u2013 any information that, in itself or by reference to a specific activity, including the sale of Products or the provision of Electronic Services, is inconsistent with European Union law or with the law of a Member State that complies with European Union law, regardless of the subject matter or nature of those provisions.<\/span><\/p>\n<h3><b>1.4.10.<\/b><\/h3>\n<p><b>PRODUCT<\/b><span style=\"font-weight: 400;\"> means:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a movable item, including a movable item with digital elements, i.e. containing digital content or a digital service or connected to them in a way that enables its proper functioning;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">digital content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">service, including a digital service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">law,<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">being the subject of the Sales Agreement concluded between the Customer and the Seller.<\/span><\/p>\n<h3><b>1.4.11.<\/b><\/h3>\n<p><b>STATUTE<\/b><span style=\"font-weight: 400;\"> \u2013 these Regulations of the Online Store.<\/span><\/p>\n<h3><b>1.4.12.<\/b><\/h3>\n<p><b>INTERNET SHOP<\/b><span style=\"font-weight: 400;\"> \u2013 online store operated at:<\/span><\/p>\n<p><a href=\"http:\/\/www.rozmarin.flowershop\/\"><b>www.rozmarin.flowershop<\/b><\/a><\/p>\n<h3><b>1.4.13.<\/b><\/h3>\n<p><b>SELLER \/ SERVICE PROVIDER<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Iryna Zubkova running a business under the name:<\/span><\/p>\n<p><b>ROZMARIN IRYNA ZUBKOVA<\/b><\/p>\n<p><span style=\"font-weight: 400;\">entered into the Central Register and Information on Economic Activity (CEIDG).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business address and correspondence address:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NIP: 8992973602<\/span><\/p>\n<p><span style=\"font-weight: 400;\">REGON: 526662691<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Email: rozmarin.wed@gmail.com<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Telephone: +48 733 089 770<\/span><\/p>\n<h3><b>1.4.14.<\/b><\/h3>\n<p><b>SALES AGREEMENT<\/b><span style=\"font-weight: 400;\"> means:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Product sales agreement (in relation to movable items and items with digital elements);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a contract for the supply of digital content or digital services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a contract for the provision of services or the provision of a Product for use,<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">concluded between the Customer and the Seller via the Online Store.<\/span><\/p>\n<h3><b>1.4.15.<\/b><\/h3>\n<p><b>ELECTRONIC SERVICE<\/b><span style=\"font-weight: 400;\"> \u2013 a service provided electronically by the Service Provider via the Online Store, which is not a Product.<\/span><\/p>\n<h3><b>1.4.16.<\/b><\/h3>\n<p><b>SERVICE RECIPIENT<\/b><span style=\"font-weight: 400;\"> means:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a natural person with full legal capacity and, in cases provided for by law, also a person with limited legal capacity;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">legal person;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">an organizational unit without legal personality, to which the law grants legal capacity,<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">\u2013 using or intending to use the Electronic Service.<\/span><\/p>\n<h3><b>1.4.17.<\/b><\/h3>\n<p><b>CONSUMER RIGHTS ACT<\/b><span style=\"font-weight: 400;\"> \u2013 Act of 30 May 2014 on consumer rights (Journal of Laws, as amended).<\/span><\/p>\n<h3><b>1.4.18.<\/b><\/h3>\n<p><b>ORDER<\/b><span style=\"font-weight: 400;\"> \u2013 a declaration of intent of the Customer submitted via the Order Form, aimed directly at concluding a Product Sales Agreement with the Seller.<\/span><\/p>\n<h1><b>2. ELECTRONIC SERVICES IN THE ONLINE STORE<\/b><\/h1>\n<h2><b>2.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The following Electronic Services are available in the Online Store:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Account;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Order form;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Newsletter.<\/span><\/li>\n<\/ul>\n<h3><b>2.1.1. Account<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Using the service <\/span><b>Account<\/b><span style=\"font-weight: 400;\"> is possible after performing the following steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">completing the Registration Form;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">clicking the button <\/span><b>&#034;Create an account&#034;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">During registration, the Service User is obliged to provide:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">electronic mail address (e-mail);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">password.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Electronic Service <\/span><b>Account<\/b><span style=\"font-weight: 400;\"> is provided free of charge and for an indefinite period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Service User may at any time, without giving any reason, delete the Account (resign from maintaining it) by sending an appropriate request to the Service Provider, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by e-mail to the following address:<\/span><\/li>\n<\/ul>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in writing to the following address:<\/span><\/li>\n<\/ul>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<h3><b>2.1.2. Order Form<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The use of the Order Form begins when the Customer adds the first Product to the electronic shopping cart of the Online Store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Order is placed after completing two consecutive steps:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">completing the Order Form;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">clicking the button on the Online Store website <\/span><b>&#034;I buy and pay&#034;<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Until you click the button <\/span><b>&#034;I buy and pay&#034;<\/b><span style=\"font-weight: 400;\"> The Customer has the option to independently modify the entered data, in accordance with the messages and instructions displayed on the Online Store website.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When placing an Order, the Customer is obliged to provide the data necessary for its execution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In particular, the Customer provides data enabling the identification of the Order, selects the method of delivery and payment, and provides contact details necessary for the conclusion and performance of the Sales Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Electronic Service <\/span><b>Order form<\/b><span style=\"font-weight: 400;\"> is provided free of charge and is a one-time service.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The provision of this service ends upon:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">successfully placing an Order via the Order Form;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">early termination of the Order by the Customer.<\/span><\/li>\n<\/ul>\n<h3><b>2.1.3. Newsletter<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Newsletter service enables the Service User to receive information about Products, new products, promotions and special offers of the Online Store to the e-mail address provided.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Subscription to the Newsletter is done by entering your e-mail address in the appropriate form on the Online Store website and confirming your willingness to receive messages.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Newsletter service is provided free of charge and for an indefinite period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Service Recipient may unsubscribe from the Newsletter at any time without giving any reason.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Cancellation is possible by:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">sending a message to:<\/span><\/li>\n<\/ul>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">clicking on the unsubscribe link included in each Newsletter message (if such a link is provided).<\/span><\/li>\n<\/ul>\n<h2><b>2.2. Technical requirements<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">To use the Online Store, including Electronic Services, you must:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a device with Internet access;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">active e-mail address;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">an up-to-date web browser that supports cookies and JavaScript.<\/span><\/li>\n<\/ul>\n<h2><b>2.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Service Recipient is obliged to use the Online Store in accordance with applicable law, the provisions of these Regulations, good customs and the principles of social coexistence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Service Recipient is obliged to provide truthful data.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is prohibited to provide content that is contrary to the law, in particular Illegal Content.<\/span><\/p>\n<h2><b>2.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The rules for submitting and considering complaints regarding Electronic Services are specified in point <\/span><b>6 of the Regulations<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<h1><b>3. CONDITIONS FOR CONCLUDING A SALES AGREEMENT<\/b><\/h1>\n<h2><b>3.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The sales agreement between the Customer and the Seller is concluded after the Customer places an Order via the Order Form available in the Online Store, in accordance with the provisions of point 2.1.2 of these Regulations.<\/span><\/p>\n<h2><b>3.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Product price indicated on the Online Store website is the final price and includes all taxes required by applicable law.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Before placing an Order, the Customer is informed about:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the full price of the Product;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">delivery costs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">any other mandatory fees, if applicable.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the nature of the Product prevents the final price from being determined in advance, the Seller shall inform the Customer about the method of calculating it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of concluding a Sales Agreement for an indefinite period or an agreement providing for periodic services (e.g. subscription), the Seller also informs about the total cost of services for a given settlement period, and in the case of fixed fees \u2013 about the total amount of monthly payments.<\/span><\/p>\n<h2><b>3.3. Conclusion of the Sales Agreement via the Order Form<\/b><\/h2>\n<h3><b>3.3.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The sales contract is concluded upon prior placement of an Order by the Customer in accordance with the principles set out in point 2.1.2 of these Regulations.<\/span><\/p>\n<h3><b>3.3.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">After placing the Order, the Seller immediately confirms its receipt and simultaneously accepts the Order for execution.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Confirmation takes place by sending an e-mail to the Customer to the address provided when placing the Order.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The message contains at least:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirmation of receipt of the Order;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirmation of acceptance of the Order for execution;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">confirmation of conclusion of the Sales Agreement.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Upon receipt by the Customer of the above e-mail message, a Sales Agreement is concluded between the Customer and the Seller.<\/span><\/p>\n<h2><b>3.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The content of the concluded Sales Agreement is recorded, secured and made available to the Customer through:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">making these Regulations available on the Store&#039;s website;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">sending the Customer an e-mail message referred to in point 3.3.2 of the Regulations.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">The content of the concluded Sales Agreement is additionally recorded and secured in the IT system of the Seller&#039;s Online Store.<\/span><\/p>\n<h1><b>4. PAYMENT METHODS AND TERMS<\/b><\/h1>\n<h2><b>4.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller provides the Customer with the following payment methods under the concluded Sales Agreement:<\/span><\/p>\n<h3><b>4.1.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Payment by bank transfer to the Seller&#039;s bank account.<\/span><\/p>\n<h3><b>4.1.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Electronic payment and payment by card via the website <\/span><b>Przelewy24<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The current list of available payment methods is published:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">on the Online Store website in the payment methods tab;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">on the website<\/span><a href=\"https:\/\/www.przelewy24.pl\/\"> <b>https:\/\/www.przelewy24.pl<\/b><\/a><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><b>4.1.2.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Electronic payments and card payments are processed in accordance with the payment method chosen by the Customer via the website. <\/span><b>Przelewy24<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The payment operator is:<\/span><\/p>\n<p><b>PAYPRO JOINT STOCK COMPANY<\/b><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Pastelowa 8<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">60-198 Poznan<\/span><\/p>\n<p><span style=\"font-weight: 400;\">KRS: 0000347935<\/span><\/p>\n<p><span style=\"font-weight: 400;\">NIP: 7792369887<\/span><\/p>\n<p><span style=\"font-weight: 400;\">REGON: 301345068<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Share capital: <\/span><b>4 737 100.00 PLN<\/b><\/p>\n<h2><b>4.2. Payment deadline<\/b><\/h2>\n<h3><b>4.2.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The customer is obliged to make the payment on time <\/span><b>15 minutes<\/b><span style=\"font-weight: 400;\"> from the moment of conclusion of the Sales Agreement.<\/span><\/p>\n<h1>5. Order fulfillment time and costs, methods and dates of delivery and receipt of Products<!-- notionvc: bac11347-8e59-4687-9e75-f9e2525ee3e8 --><\/h1>\n<h2><b>5.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery of Products is carried out on the territory of the Republic of Poland, within the city area <\/span><b>Wroclaw<\/b><span style=\"font-weight: 400;\"> and within a radius of up to <\/span><b>150 km<\/b><span style=\"font-weight: 400;\"> from its borders.<\/span><\/p>\n<h2><b>5.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Delivery of the Product to the Customer is subject to payment, unless the Sales Agreement provides otherwise.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The delivery cost (including in particular the costs of transport, delivery and postal services) is always indicated to the Customer:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">on the Online Store website in the tab regarding delivery costs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">when placing an Order;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">before the final conclusion of the Sales Agreement.<\/span><\/li>\n<\/ul>\n<h2><b>5.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Personal collection of Products by the Customer is free of charge.<\/span><\/p>\n<h2><b>5.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller provides the following methods of delivery or collection of Products:<\/span><\/p>\n<h3><b>5.4.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Courier delivery.<\/span><\/p>\n<h3><b>5.4.1.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Before the scheduled delivery, the Customer receives an SMS or e-mail containing the estimated delivery timeframe.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The courier will be waiting at the specified address maximum <\/span><b>15 minutes<\/b><span style=\"font-weight: 400;\"> and attempts to contact the recipient by telephone.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If delivery proves impossible due to the recipient&#039;s absence, the Customer will be informed of the possibility of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">collection of the Product at the collection point (at the Store&#039;s premises);<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">agree on a new delivery date.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Re-delivery is subject to a fee.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The cost of re-delivery is provided to the Customer before placing the Order.<\/span><\/p>\n<h3><b>5.4.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Personal collection of the Products is possible at the following address:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<p style=\"font-family: 'Tenor Sans', sans-serif;\"><strong>on Business Days from 09:00 to 19:00.<\/strong><\/p>\n<p>\u00a0<\/p>\n<h3 style=\"font-family: 'Tenor Sans', sans-serif;\"><span style=\"font-weight: bold;\">5.4.3.<br \/><\/span><span style=\"color: #7a7a7a; font-family: Roboto, sans-serif; font-size: 14px;\">We make every effort to ensure that each order reaches the recipient fresh, on time and in perfect condition.<\/span><\/h3>\n<p><b>Delivery times<\/b><\/p>\n<p>We make deliveries every day during business hours <b>8:00\u201324:00<\/b>.<\/p>\n<p>Orders are delivered in <b>one-hour time interval<\/b> (e.g. <b>12:00\u201313:00<\/b>).<\/p>\n<p>The minimum order processing time is <b>2 hours<\/b> from the moment it is submitted and paid.<\/p>\n<p><b>Orders placed after 7:00 p.m.<\/b><\/p>\n<p>Orders placed after an hour <b>19:00<\/b> cannot be fulfilled on the same day because the flower shop is already closed.<\/p>\n<p>The first possible delivery date is <b>the next day from 11:00<\/b>.<\/p>\n<p>Deliveries made within an hour <b>24:00<\/b> are only possible for orders placed and confirmed by <b>19:00<\/b> on the same day or earlier.<\/p>\n<p><b>Delivery fee<\/b><\/p>\n<p><b>Personal pickup<\/b> in our flower shop there is <b>free<\/b>.<\/p>\n<p>For orders worth <b>from 300 PLN<\/b> delivery within a radius <b>up to 5 km<\/b> from the florist is <b>free of charge<\/b>.<\/p>\n<p>In case of orders worth <b>under 300 PLN<\/b> the following rates apply:<\/p>\n<p>1\u20136 km \u2013 <b>30 PLN<\/b><br \/>over 6 km to 8 km \u2013 <b>35 PLN<\/b><br \/>over 8 km to 12 km \u2013 <b>45 PLN<\/b><br \/>over 12 km to 15 km \u2013 <b>50 PLN<\/b><br \/>over 15 km \u2013 <b>3.50 PLN per kilometer<\/b><br \/>from 80 km \u2013 <b>4.00 PLN per kilometer<\/b><\/p>\n<p>For deliveries made during business hours <b>22:00\u201324:00<\/b> an additional fee of <b>20 PLN<\/b> to the standard shipping cost.<\/p>\n<h3><span style=\"font-weight: 400;\"><br \/><strong><br \/>5.5 Order fulfillment time<\/strong><\/span><\/h3>\n<p>The standard order completion time is <strong>up to 3 hours<\/strong> from the moment of its confirmation, unless a different deadline was indicated when placing the order.<\/p>\n<p>Orders placed after an hour <strong>19:00<\/strong> can be redeemed on the next calendar day.<\/p>\n<p>If it proves impossible to complete the order within the above deadline for reasons beyond the Seller&#039;s control, the Seller will immediately contact the Customer to agree on a new deadline for completing the order or another method of completing the order.<\/p>\n<p><span style=\"font-weight: 400;\"><!-- notionvc: 803629ab-ea49-4481-a5f2-1776f870a59e --><br \/><\/span><\/p>\n<h1><b>6. COMPLAINT HANDLING PROCEDURE<\/b><\/h1>\n<h2><b>6.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This point 6 of the Regulations sets out uniform rules for submitting and considering all complaints addressed to the Seller, in particular those concerning:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sales contracts;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Electronic Services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">other matters related to the Seller&#039;s activities or the functioning of the Online Store.<\/span><\/li>\n<\/ul>\n<h2><b>6.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The basis and scope of the Seller&#039;s liability are determined by applicable law, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Civil Code;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer Rights Act;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Act of 18 July 2002 on the provision of services by electronic means.<\/span><\/li>\n<\/ul>\n<h3><b>6.2.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Detailed rules for complaints about Products that are movable items, including items with digital elements (excluding media used exclusively for the delivery of digital content), purchased under the Sales Agreement concluded on <\/span><b>January 1, 2023<\/b><span style=\"font-weight: 400;\">, are regulated by the provisions of the Consumer Rights Act, in particular Articles 43a\u201343g.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">These provisions specify in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the conditions for the Seller&#039;s liability for the lack of conformity of the Product with the Agreement;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">scope of this responsibility;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer rights in the event of non-compliance of the Product with the Agreement.<\/span><\/li>\n<\/ul>\n<h3><b>6.2.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Detailed rules regarding complaints:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">digital content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">digital services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Products that are services;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">media used exclusively for the delivery of digital content,<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">purchased under the Sales Agreement concluded on <\/span><b>January 1, 2023<\/b><span style=\"font-weight: 400;\"> or earlier, if the Product was delivered after that date, is governed by the provisions of the Consumer Rights Act, in particular Articles 43h\u201343q.<\/span><\/p>\n<h2><b>6.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A complaint may be submitted by the Customer in particular:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in writing to the following address:<\/span><\/li>\n<\/ol>\n<p><b>ROZMARIN IRYNA ZUBKOVA<\/b><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by e-mail to the following address:<\/span><\/li>\n<\/ol>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<h2><b>6.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If it is necessary to deliver the Product to the Seller in order to process the complaint, the Customer is obliged to send it to the following address:<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<h2><b>6.5.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In order to improve the complaint handling process, it is recommended to provide:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">information regarding the subject of the complaint;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">circumstances justifying the complaint, in particular the type and date of occurrence of the defect or non-conformity of the Product with the Agreement;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer requests;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">contact details of the person submitting the complaint.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The above recommendations are of an auxiliary nature only and do not affect the effectiveness of a complaint submitted without their compliance.<\/span><\/p>\n<h2><b>6.6.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In the event of a change in contact details during the complaint procedure, the Customer is obliged to immediately inform the Seller thereof.<\/span><\/p>\n<h2><b>6.7.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Customer may attach evidence relating to the subject of the complaint to the complaint, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">photo;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">documents;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">advertised Product;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">other materials confirming the circumstances indicated in the complaint.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Seller may ask the Customer to provide additional information or documents if this is necessary for the proper consideration of the complaint.<\/span><\/p>\n<h2><b>6.8.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller will consider the complaint without undue delay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The response to the complaint is provided no later than within the deadline <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of its receipt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If legal provisions provide for a different mandatory deadline for considering a specific type of complaint, the relevant legal provisions shall apply.<\/span><\/p>\n<h2><b>6.9.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Regardless of the Seller&#039;s statutory liability, some Products may be covered by a manufacturer&#039;s or other guarantor&#039;s warranty.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The warranty terms are specified in the warranty document attached to the Product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The warranty constitutes an additional entitlement of the Customer and does not exclude, limit or suspend the rights arising from applicable legal provisions, in particular the Consumer Rights Act.<\/span><\/p>\n<h2><b>6.10.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The provisions of this section regarding Consumers also apply to a natural person conducting business activity if the concluded Sales Agreement is directly related to the conducted activity but is not of a professional nature for that person within the meaning of applicable law.<\/span><\/p>\n<h1><b>7. OUT-OF-COURT METHODS OF SETTLING COMPLAINTS AND SEEKING CLAIMS<\/b><\/h1>\n<h2><b>7.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The consumer has the option of using out-of-court complaint and redress procedures.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Such methods include, in particular:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">enabling the parties to bring their positions closer together, in particular through mediation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">presenting proposals for resolving the dispute, in particular in conciliation proceedings;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">resolving the dispute and issuing a binding decision, in particular by an arbitration court.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Detailed information on the possibility for the Consumer to use extrajudicial methods of dispute resolution, the rules of access to these procedures and a search engine for the relevant entities conducting such proceedings can be found on the website of the Office of Competition and Consumer Protection (UOKiK):<\/span><\/p>\n<p><a href=\"https:\/\/polubowne.uokik.gov.pl\/\"><b>https:\/\/polubowne.uokik.gov.pl<\/b><\/a><\/p>\n<h2><b>7.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">There is a Contact Point at the President of the Office of Competition and Consumer Protection whose task is to provide consumers with information on out-of-court resolution of consumer disputes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Contact with the Contact Point is possible:<\/span><\/p>\n<p><b>by phone:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">22 55 60 332<\/span><\/p>\n<p><span style=\"font-weight: 400;\">22 55 60 333<\/span><\/p>\n<p><b>e-mail:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">kontakt.adr@uokik.gov.pl<\/span><\/p>\n<p><b>in writing or in person:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Office of Competition and Consumer Protection<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Warsaw Insurgents Square 1<\/span><\/p>\n<p><span style=\"font-weight: 400;\">00-030 Warsaw<\/span><\/p>\n<h2><b>7.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The consumer may, in particular:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">submit an application for the resolution of the dispute to a permanent consumer arbitration court;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">submit an application to the Provincial Inspector of Trade Inspection to initiate proceedings for the out-of-court resolution of the dispute;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">seek assistance from a district or municipal consumer ombudsman or a social organization dealing with the protection of consumer rights.<\/span><\/li>\n<\/ol>\n<h1><b>8. RIGHT OF WITHDRAWAL FROM THE CONTRACT<\/b><\/h1>\n<h2><b>8.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A consumer who has concluded a distance contract has the right to withdraw from it within the time limit <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\">, without giving any reason and without incurring any costs, except for the costs provided for by applicable law.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To meet the deadline, it is sufficient to send a declaration of withdrawal from the Agreement before its expiry.<\/span><\/p>\n<h2><b>8.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A declaration of withdrawal from the Agreement may be submitted:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in writing to the Seller&#039;s address;<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">by e-mail to the following address:<\/span><\/li>\n<\/ol>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<h2><b>8.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The model withdrawal form constitutes Annex 2 to the Consumer Rights Act and is included in point 13 of these Regulations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Using the form is not mandatory.<\/span><\/p>\n<h2><b>8.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The deadline for withdrawal from the Agreement runs:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in the case of a Contract the subject of which is a Product \u2013 from the date on which the Consumer or a third party indicated by him, other than the carrier, takes possession of the Product;<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">in the case of delivery of Products in batches \u2013 from the date of taking possession of the last batch;<\/span><\/p>\n<p><span style=\"font-weight: 400;\">in the case of regular delivery of Products for a specified period of time \u2013 from the date of taking possession of the first Product;<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in the case of other Agreements \u2013 from the date of their conclusion.<\/span><\/li>\n<\/ol>\n<h2><b>8.5.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In the event of effective withdrawal from a Contract concluded at a distance, the Contract shall be deemed not to have been concluded.<\/span><\/p>\n<h2><b>8.6.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller is obliged to do so immediately, but no later than within <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of receipt of the declaration of withdrawal from the Agreement, return to the Consumer all payments received from him, including the costs of delivery of the Product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This does not apply to additional costs resulting from the Consumer&#039;s choice of a delivery method other than the cheapest standard delivery method offered by the Seller.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The refund will be made using the same payment method used by the Consumer, unless the parties have expressly agreed on another method of refund that does not entail any costs for the Consumer.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller may withhold reimbursement until the Product is received or the Consumer provides proof of sending it back, whichever occurs first.<\/span><\/p>\n<h2><b>8.7. Products that are movable items, including items with digital elements<\/b><\/h2>\n<h3><b>8.7.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Seller is obliged to do so immediately, but no later than within <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of receipt of the Consumer&#039;s declaration of withdrawal from the Agreement, return all payments made by him, including the costs of delivery of the Product, with the exception of additional costs resulting from the Consumer&#039;s choice of a delivery method other than the cheapest standard delivery method offered by the Online Store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The refund will be made using the same payment method used by the Consumer, unless the Consumer has expressly agreed to a different refund method that does not incur any costs for him.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller may withhold the refund until:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">receipt of the returned Product;<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">the<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">provide proof of its return,<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">depending on which event occurs first.<\/span><\/p>\n<h3><b>8.7.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Consumer is obliged to return the Product to the Seller or hand it over to a person authorized by him immediately, but no later than within <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of withdrawal from the Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">To meet the deadline, it is sufficient to send back the Product before its expiry.<\/span><\/p>\n<h3><b>8.7.3.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The Consumer shall only be liable for any diminished value of the Product if he or she has used it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Product.<\/span><\/p>\n<h2><b>8.8. Withdrawal from the Agreement on Digital Content and Digital Services<\/b><\/h2>\n<h3><b>8.8.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In the event of withdrawal from the Agreement for the supply of digital content or digital services, the Seller may not use content other than personal data that was provided or created by the Consumer when using the digital content or digital services, except when such content:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">are only useful in connection with the digital content or digital service that is the subject of the Agreement;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">they concern only the Consumer&#039;s activity related to the use of digital content or a digital service;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">has been combined by the Seller with other data in a way that makes it impossible to separate them or requires a disproportionately large effort;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">were jointly created by the Consumer and other users who can still use them.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Except in the above cases, the Seller will, at the Consumer&#039;s request, make available to him all content (excluding personal data) that was provided or created by the Consumer when using digital content or digital services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">After withdrawal from the Agreement, the Seller has the right to prevent the Consumer from further use of digital content or digital services, in particular by blocking the Account or access to such content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The consumer retains the right to receive his content free of charge within a reasonable time and in a commonly used, machine-readable format.<\/span><\/p>\n<h3><b>8.8.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">After withdrawing from the Contract regarding digital content or digital services, the Consumer is obliged to stop using them and making them available to third parties.<\/span><\/p>\n<h2><b>8.9. Costs related to withdrawal from the Agreement<\/b><\/h2>\n<h3><b>8.9.1.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If the Consumer has chosen a method of delivery of the Product other than the cheapest standard delivery method offered by the Online Store, the Seller is not obliged to refund the additional costs incurred by the Consumer.<\/span><\/p>\n<h3><b>8.9.2.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The consumer bears the direct costs of returning the Product.<\/span><\/p>\n<h3><b>8.9.3.<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If the performance of the service has begun at the express request of the Consumer before the expiry of the period for withdrawal from the Contract, the Consumer who subsequently exercises the right of withdrawal is obliged to pay for the services provided until the time of withdrawal from the Contract.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The amount due to the Seller is calculated in proportion to the scope of services provided, taking into account the price specified in the Agreement.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the price specified in the Agreement is grossly excessive, the basis for calculation is the market value of the services provided.<\/span><\/p>\n<h2><b>8.10. Exclusion of the right to withdraw from the Agreement<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The right to withdraw from a Distance Contract does not apply to the Consumer in relation to Contracts:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for the provision of services, if the service was fully performed with the express consent of the Consumer, who was informed of the loss of the right to withdraw from the Agreement before the commencement of the provision;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the price of which depends on financial market fluctuations beyond the Seller&#039;s control;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which is a non-prefabricated Product, made according to the Consumer&#039;s specifications or intended to meet his individual needs;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which are Products that spoil quickly or have a short shelf life;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which are Products delivered in sealed packaging which cannot be returned once opened for hygiene or health protection reasons;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which are Products that, after delivery, were inseparably connected with other items;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement and delivery can only take place after 30 days;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">in which the Consumer has expressly requested the Seller to come to perform urgent repairs or maintenance;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the subject of which are sealed audio or video recordings or computer programs after opening the packaging;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for the delivery of newspapers, periodicals or magazines, with the exception of subscriptions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">concluded through public auction;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">regarding accommodation services, transport of goods, vehicle rental, catering and services related to leisure, entertainment, sports or cultural events, if the Agreement indicates a specific day or period of service provision;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for the supply of digital content not supplied on a tangible medium, if the provision began with the express consent of the Consumer;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">for the provision of repair services, if the Consumer has expressly requested the repair and the service has been fully performed with his consent.<\/span><\/li>\n<\/ol>\n<h1><b>9. PROVISIONS RELATING TO ENTREPRENEURS<\/b><\/h1>\n<h2><b>9.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The provisions of this section apply only to Customers and Service Recipients who are not Consumers, unless mandatory provisions of law provide otherwise.<\/span><\/p>\n<h2><b>9.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller has the right to withdraw from the Sales Agreement concluded with a Customer who is not a Consumer within the time limit <\/span><b>14 calendar days<\/b><span style=\"font-weight: 400;\"> from the date of its conclusion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Withdrawal from the Agreement may occur without giving any reason and does not give rise to any claims on the part of the Customer against the Seller.<\/span><\/p>\n<h2><b>9.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In relation to Customers who are not Consumers, the Seller&#039;s liability under the warranty for the compliance of the Product with the Agreement is excluded or limited to the fullest extent permitted by applicable law.<\/span><\/p>\n<h2><b>9.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller&#039;s liability towards a Customer who is not a Consumer, regardless of the legal basis, is limited to the price paid for the Product and the costs of its delivery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Seller is only liable for typical, foreseeable damages occurring at the time of conclusion of the Contract and is not liable for lost profits.<\/span><\/p>\n<h2><b>9.5.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Any disputes between the Seller and the Customer who is not a Consumer shall be resolved by the court having jurisdiction over the Seller&#039;s registered office.<\/span><\/p>\n<h1><b>10. PRODUCT REVIEWS<\/b><\/h1>\n<h2><b>10.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller allows Customers to publish opinions regarding the Products and the Online Store in accordance with the provisions of these Regulations.<\/span><\/p>\n<h2><b>10.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The opinion may be published:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">directly on the page of a given Product;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">via the feedback form;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">using an individual link sent to the Customer after the purchase.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the functionality of the Online Store allows it, the Customer may also attach a photo of the purchased Product.<\/span><\/p>\n<h2><b>10.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Only a Customer who actually purchased a given Product in the Online Store may post a review of the Product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is prohibited to place fictitious Orders solely for the purpose of publishing an opinion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Only actual customers may publish opinions about the Online Store.<\/span><\/p>\n<h2><b>10.4.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When publishing an opinion, it is prohibited to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">posting illegal Content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">violating applicable laws;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">violating the rights of third parties;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">publishing offensive, vulgar or untrue content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">taking actions that constitute an act of unfair competition.<\/span><\/li>\n<\/ul>\n<h2><b>10.5.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller takes reasonable steps to verify whether the published opinions come from Customers who actually purchased the Product.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For this purpose, the Seller may, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">send an individual link to add a review;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">verify the consistency of the opinion with the data relating to the Order;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ask the author of the opinion for additional explanations.<\/span><\/li>\n<\/ul>\n<h2><b>10.6.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If there are reasonable doubts regarding the authenticity of the opinion, the Seller may carry out additional verification.<\/span><\/p>\n<h2><b>10.7.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Comments, complaints and reservations regarding opinions are considered in accordance with the principles set out in point 6 of the Regulations.<\/span><\/p>\n<h2><b>10.8.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller does not publish fictitious opinions or commission third parties to publish them.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The content of the review is not modified to artificially increase the rating of the Products or the reputation of the Seller.<\/span><\/p>\n<h1><b>11. ILLEGAL CONTENT AND OTHER CONTENT NOT IN ACCORDANCE WITH THE RULES<\/b><\/h1>\n<h2><b>11.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">This section contains provisions resulting from Regulation (EU) 2022\/2065 of the European Parliament and of the Council of 19 October 2022 on the Digital Single Market (Digital Services Act \u2013 DSA).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The User is generally not obliged to publish any content when using the Online Store, unless such a possibility is provided for by its functionality (e.g. publishing opinions).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event of publishing content, the User is obliged to comply with the provisions of the law and the provisions of these Regulations.<\/span><\/p>\n<h2><b>11.2. Contact point<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller designates the following e-mail address as a single point of contact:<\/span><\/p>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The contact point is used for communication with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">authorities of EU Member States;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">European Commission;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">European Digital Services Council;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Users of the Online Store.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The language of communication is Polish.<\/span><\/p>\n<h2><b>11.3. Reporting Illegal Content<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Any person or entity may report to Seller information that it believes to be unlawful Content.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Applications should be sent to:<\/span><\/p>\n<p><b>rozmarin.wed@gmail.com<\/b><\/p>\n<p><span style=\"font-weight: 400;\">The application should include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a justification indicating why the reported content is unlawful;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">precise indication of the place of its publication (e.g. URL);<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">name and surname or name of the applicant and e-mail address;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">a declaration of good faith and truthfulness of the information provided.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Seller shall consider reports without undue delay, objectively, impartially and with due diligence.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If the notification contains the contact details of the reporting person, the Seller will confirm its receipt, inform about the decision made and about the possibility of appealing against it.<\/span><\/p>\n<h2><b>11.4. Rules for publishing content by Users<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When publishing content in the Online Store, the User is obliged to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">use the Store in accordance with its intended purpose;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">comply with the provisions of the Regulations;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">comply with applicable laws;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">respect personal rights, copyrights and intellectual property rights;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">publish only truthful information;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">not to post any illegal Content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">not publish offensive, discriminatory or vulgar content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">not to send spam or unsolicited commercial information;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">not to take any actions that disrupt the operation or security of the Store.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The Seller may moderate published content on its own initiative or based on received reports.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Moderation can be performed manually or automatically.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As a result of moderation, the Seller may:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">remove content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">restrict access to content;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">limit its visibility;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">request the User to remedy the violation;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">apply other measures provided for by law or the Regulations.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If the Seller has the User&#039;s contact details, it will inform the User about the decision made, its justification and the available remedies.<\/span><\/p>\n<h2><b>11.5.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Comments, complaints, objections and appeals regarding the Seller&#039;s actions undertaken under these Regulations are considered in accordance with the complaints procedure set out in point 6 of the Regulations.<\/span><\/p>\n<h2><b>11.6.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If, after considering the appeal, the Seller finds that the previous decision was unjustified, it will immediately amend or repeal it and take appropriate actions, in particular restoring access to the removed content or withdrawing the restrictions applied.<\/span><\/p>\n<h2><b>11.7.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Users who repeatedly publish illegal Content or submit manifestly unfounded reports may be temporarily deprived of the ability to use selected functionalities of the Online Store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When applying such measures, the Seller shall take into account in particular the number, nature, gravity and consequences of the infringements, while maintaining the principle of proportionality.<\/span><\/p>\n<h1><b>12. FINAL PROVISIONS<\/b><\/h1>\n<h2><b>12.1.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Contracts concluded via the Online Store are drawn up in Polish and are subject to Polish law.<\/span><\/p>\n<h2><b>12.2.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The Seller may change these Regulations only for important reasons, in particular in the event of:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changes in legal provisions;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changes in payment methods;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changes in delivery methods;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">changes to the scope of the Electronic Services provided;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">the need to adapt the Regulations to case law or decisions of administrative bodies;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">to remove errors, ambiguities or gaps;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">technical or organizational changes regarding the operation of the Online Store.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Amendments to the Regulations do not infringe the rights acquired by Customers before the date of entry into force of the new version of the Regulations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If a change to the Regulations involves the introduction of new fees or an increase in existing fees, the Consumer has the right to withdraw from the Agreement.<\/span><\/p>\n<h2><b>12.3.<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">In matters not regulated by these Regulations, the provisions of Polish law shall apply, in particular:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Civil Code;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Act on the provision of services by electronic means;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Consumer Rights Act;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">other applicable legal provisions.<\/span><\/li>\n<\/ul>\n<h1><b>13. SAMPLE WITHDRAWAL FORM<\/b><\/h1>\n<p><i><span style=\"font-weight: 400;\">(Annex No. 2 to the Consumer Rights Act)<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">The form should only be completed and returned if you wish to withdraw from the Agreement.<\/span><\/p>\n<p><b>Addressee:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">ROZMARIN IRYNA ZUBKOVA<\/span><\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> St. Matthias 1<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">50-243 Wroclaw<\/span><\/p>\n<p><span style=\"font-weight: 400;\">E-mail: <\/span><b>rozmarin.wed@gmail.com<\/b><\/p>\n<p><span style=\"font-weight: 400;\">I\/We hereby inform you of my\/our withdrawal from the Agreement regarding:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2610 sale of the following Products<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2610 delivery of the following Products<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2610 production of the following Products<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2610 providing the following services<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Date of conclusion of the Agreement\/receipt of the Product:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumer&#039;s name and surname:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumer Address:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Consumer&#039;s Signature<\/span><\/p>\n<p><i><span style=\"font-weight: 400;\">(only in the case of a paper form)<\/span><\/i><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Data:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026\u2026..<\/span><\/p>\n<p><span style=\"font-weight: 400;\">* Delete where not applicable.<\/span><\/p>\n<h2>\u00a0<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>REGULAMIN SKLEPU INTERNETOWEGO ROZMARIN.SHOP SPIS TRE\u015aCI Postanowienia og\u00f3lne Us\u0142ugi elektroniczne w Sklepie internetowym Warunki zawierania Umowy sprzeda\u017cy Sposoby i terminy [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-1285","page","type-page","status-publish","hentry","left-slider"],"_links":{"self":[{"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/pages\/1285","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/comments?post=1285"}],"version-history":[{"count":19,"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/pages\/1285\/revisions"}],"predecessor-version":[{"id":2321,"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/pages\/1285\/revisions\/2321"}],"wp:attachment":[{"href":"https:\/\/rozmarin.shop\/en\/wp-json\/wp\/v2\/media?parent=1285"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}